Privacy Policy

This privacy policy outlines how Renew Hormone Clinic clinic collects, uses, and shares personal information we receive through our website and other online services.

What Personal Data We Collect

When you use our site or services, we may collect personal identification information that you voluntarily provide to us. The personal data we collect may include:

• Contact data: Such as your name, email address, phone number, and postal address when you register for an account, submit enquiries via contact forms, sign up for newsletters or marketing offers.
• Technical data: Including your IP address, login information, browser type and settings, timezone settings, operating system and platform, information about your visit such as the URL clicks leading up to our site, during your visit and after you leave our site. We collect this via cookies which are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a site. Our site uses cookies to distinguish you from other users to enhance your browsing experience. You can control how cookies are used and for what purposes through your browser settings.

We do not collect any health information or medical records. The site is solely intended to provide general health information and our blogs/articles do not substitute professional medical advice.

How We Use Personal Data

We only use your data for the purpose it was collected such as:

• To respond to your queries, refund requests or complaints.
• To customize site content according to your location, interests, and browsing history.
• To notify you of updates to our site, products or services.
• To understand how users interact with our site so we can improve it.

We do not sell or rent your personal data to third parties. We share data only with third party service partners working on our behalf with strict confidentiality agreements regarding use of personal data. These include web hosting providers, email marketing platforms, payment processors and IT support teams.

Your Rights Over Data

You can choose not to provide certain data but that may limit services offered to you. You can access, update or delete your data anytime by either:

• Logging into your user account and updating details
• Emailing us requests for data access or erasure

We will action requests within 30 days as per data protection regulations.

So in short, Renew Hormone Clinic respects your right to privacy. We only collect a minimum of personal data to serve you efficiently. We do not sell or misuse any private information given to us. You also have full control over your data as per standard data protection laws.